工作地点：宁波梅山岛Objectives of the Position -Support all plant service team, and make sure high customer satisfactory through improving service and product quality- Winning and binding of customer through application-focused technical support and supporting existing customerMain Tasks- Daily technical problems solving at the customer’s and deals with customer complaints- Ensures daily support for current / new products incl. product changes and consultancy at the customer’s site- Monitors competitors locally- Keeps in touch with customers; holds presentations, makes demonstrations and provide training to customers, dealers and prospects on products and techniques- Compiles reports and ensures direct flow of communication to internal units- New Color Activity, arrangement and handling of the trial for new color. Making effort to get good result according to team strategy- Material Management： Monitor inventories and ensure timely collection of receivables- Cooperation with internal department, SCM, lab, production- New Plant launch and commissioning, achieve the business share target and set up good relationship with new customers.- People management- Ensures all activities and processes meet internal and external EHS standardsMinimum Education and Qualification Required for the Position1. Education: Bachelor or above in chemical-related majors2. Working Experience: at least 5 year relevant working experience (technical service, production, lab or application) in chemical industry (preferably in Coatings industry)3. Technical